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  Public Ticket #3745094
Issue with the speed
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Comments

  • Martin started the conversation

    Hi, I used your theme, compressed all the images. I find problem with loading the site, as well as problems when clicking on the portfolio items on the landing page. Its not consistent, sometimes it works sometimes it takes more than a minute to load. It also has issues when it needs to change the url to the next project when scrolling down to the next project or even clicking on the first one I want it to load.

    Additionally I want to add a black background on the header, which gives me an option to choose a colour but somewhere else is probably set up to always be transparent. Please help me with that too. Thanks.

    Please take a look at the web, mixflowsolutions.com and le me know how can I improve these things.

  •  1,979
    Support replied

    Hello Martin,

    these are the stats in Chrome - Netwrk tab, incognito with a hard refresh

    https://prnt.sc/ptFxV3YIlxH0

    and on pingdom

    https://prnt.sc/Binto5n24D9G

    and no problems whatsoever navigating through portfolio projects

    Are you also using a cache plugin such as W3 Total Cache?

    you can a slight dark background to the header with

    header {

         background-color: rgba(0, 0, 0, 0.3) !important;

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Martin replied

    Hi, thanks for the quick reply. I adjusted the header however for the speed test, I have this results, uploaded and attached on this reply...

    For the W3 total cache, I cannot install it because I have EASY WP for the contact form. Please let me know if there is any option to make the website quicker? I tested on more devices it is never 3 seconds to any of my devices or tests...

    Attached files:  Screenshot 2024-10-16 at 13.16.57.png

  •  1,979
    Support replied

    Hello Martin,

    I took a look in the Network in Chrome (which I find helpful)

    https://prnt.sc/iI39LKHPZmZ2

    and I can see that the image that takes the longest time to load (the hero image) has a big waiting for server response.

    https://developer.chrome.com/docs/devtools/network/reference/?utm_source=devtools#timing-explanation

    Any chance you can use cache plugin to begin with? In case this is not suitable for you, you can modify htaccess and modify the expiry headers for several file types

    https://www.nexcess.net/help/setting-expire-headers-etags/

     

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy