Okay
  Public Ticket #3731844
Performance
Closed

Comments

  • Paola started the conversation
    September 25, 2024 at 7:39am

    Hi, I have some problems with the mobile version of this template because it is slow, and the videos (also some images) are not responsive, and moreover, I wish I could understand how to clean the website's cache so maybe it will be faster

  •  1,972
    Support replied
    September 25, 2024 at 5:41pm

    Hello Paola,

    we can see that youhave installed W3 Total Cache, that's a good thing for speed optimization.

    Running a simple diagnostic in chrome we can see that there are two images, quite big, that are eating significant loading time.

    https://prnt.sc/PzWcXfO-YYhF

    back-1.png 5.3 Mb

    cov.jpg 3.7 mb

    Very important to keep images optimized for web if possible < 1-1.5 Mb

    Also the first contact takes quite a while waiting for server response - that should be a server issue, I think

    https://prnt.sc/CPoyUAqumbvz

    Thank you.

    Clapat Support

    https://www.clapat.com/

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