Hello,

I have noticed a few issues when attempting to load certain pages on my website. The ones I'd like to address in this ticket are my pages labeled "Cartographer Series" and "Self Portrait Collage Poster", located in the menu of my site under "Graphic Work".

It appears that when the portfolio items that make up those in the slug displayed in this page are chosen to be displayed with the template "Gallery Contained Slider Template", the page itself fails to load and either freezes while loading or indefinitely loads for the viewer. This is present on both pages I listed.

When I change the template to display the images for these pages to some different one, the page loads correctly.

Could you help me in getting these templates to load correctly / the pages to display and not get stuck loading?

Thanks,

Nick

Hi, would someone be able to assist me with this problem?

Ah, thanks for letting me know – I hope your team had a good vacation!

I use chrome, as do the others who have raised this issue with me. I seem to be able to get these pages to load after spamming a page refresh many times, but it seems only with this template used do I get this issue. When choosing to display these images using another template for this page the page loads on first try.

I understand that loading issues can primarily depend on the hosting source, but considering that for many people I've talked about this issue with – it only occurs on these pages, when using this template, I believe it to not be a result of that. Would you be willing to see if on another device you can replicate the loading issue? If not, I'll understand that it is dependent on another factor.

Thank you,

Nick

Thank you! It seems to load well now even when I'm using an incognito tab. I really appreciate the help!