I recognized a issue with the hero images, that after clicking on a portfolio item, a wrong (different portfolio) image appears during the basic scaling and disappears when the portfolio is loaded.
I can't find any solution to this, tried the console and searched the forum, so would be thankful for any help. Off course I could switch off WebGL as a last resort, but I would like to keep this basic animation.
I've got a WebP Express plugin running, but switching it off didn't seem to change anything.
Clearing the cache also didn't seem to make any difference.
If you need a screen capture or anything let me know.
I tested for a short time, but it didn't seem to solve the problem, instead I got the feeling that it raised even more problems - but I still need time to figure that out more precisely. I will check again if it helps anything with the hero images - even though I don't understand how those two problems are connected.
Hey there,
I recognized a issue with the hero images, that after clicking on a portfolio item, a wrong (different portfolio) image appears during the basic scaling and disappears when the portfolio is loaded.
I can't find any solution to this, tried the console and searched the forum, so would be thankful for any help. Off course I could switch off WebGL as a last resort, but I would like to keep this basic animation.
I've got a WebP Express plugin running, but switching it off didn't seem to change anything.
Clearing the cache also didn't seem to make any difference.
If you need a screen capture or anything let me know.
Cheers,
Carl
Hello Carl,
Give us an example of a portfolio item from your homepage that exhibits this behavior
https://testing.cfk.works/
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Sure here is a screen capture of how that happens on the second item, after opening the first one without issues.
Attached files: testing_cfk_works_bug.mp4
Hi Carl,
hopefully the answer to your other ticket provided a solution to this specific pb
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hey,
you mean the one about the clicking functionality?
Still trying on that fix but I don't see any obvious connection between those questions, to be honest.
Or did I get you wrong?
Hi Carl,
Yes, have you retested this after implementing the change suggested in the first ticket?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hey there,
I tested for a short time, but it didn't seem to solve the problem, instead I got the feeling that it raised even more problems - but I still need time to figure that out more precisely. I will check again if it helps anything with the hero images - even though I don't understand how those two problems are connected.
Thanks,
Carl