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  Public Ticket #3674873
Demo
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Comments

  •  1
    Fırat started the conversation

    I purchased the Ernest creative portfolio wordpress theme, but I am having problems after installing it. I cannot reflect the same site as I bought. I am having a problem with the installation. Can you help me?

  •  1,973
    Support replied

    Hi,

    If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Specify the editor of choice Gutenberg or Elementor.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Fırat replied

    Should I share the wp admin panel username and password here? Could you please reply quickly?

  •  1,973
    Support replied

    Hi,

    Send us wp admin access if possible (login url, admin username and password) in a private comment.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Fırat replied

    By login url, do you mean WP admin url?

  •  1,973
    Support replied

    Hi,

    Send us wp admin access if possible (wp admin login url, admin username and password) in a private comment. Specify the editor of choice, Gutenberg or Elementor.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Fırat replied privately
  •  1,973
    Support replied

    Hi there,

    We finished setting up the demo data, please verify.

    You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them because of the CORS policy.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Fırat replied privately
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  •   Fırat replied privately
  •  1,973
    Support replied

    Hello,

    The slider is based on portfolio items. So you basically change the images & videos in portfolio item options.
    (just edit the portfolio item. you will see there hero image and if you enable video, the URLs for .mp4 and .webm files)


    To add new images to the slider you simply add two new portfolio items.

    Same thing applies to the portfolio grid inside you home page. You remove the video portfolio item and and add two new portfolio items

    Alternatively you can filter the portfolio items with a portfolio category in page options


    Hopefully this answers your question

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy