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  Public Ticket #3618990
Theme Content is Overlapping the Shortcode
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Comments

  •  3
    Pranav started the conversation

    Hey,

    I've added an image slider shortcode in one of the portfolio pages with the help of the following plugin - BEAF - Ultimate Before After Image Slider & Gallery. Whenever I navigate to that portfolio from let's say the showcase carousel, the theme content overlaps the slider. And when I refresh/hard refresh the page the slider looks fine inside the container.

    Earlier I had added the shortcode block inside the manifesto parallax image block where I first noticed this issue. I've tried using the shortcode block inside a container, shortcode block without a container and the shortcode itself in a normal text block but nothing seems to work.

    Since then I've tried using multiple plugins which create a slider using shortcode and the this issue persists with all of them.

    Could you please check and let me know how could I get around this. I've attached a video for your reference.

    Thanks

    Attached files:  Content Overlapping Shortcode - Video.mp4

  •  1,973
    Support replied

    Hello,

    you can disable ajax in customizer -> general settings.

    The thing is that we cannot guarantee any of the third party elements/plugins are working w/ AJAX

    CSS styles are usually loaded in the header of the page, dynamic js effects in the footer.

    When a page is loaded with ajax header and footer stay the same (the original starting page), the content is loaded in an inner container.

    We recommend using our shortcodes/Gutenberg blocks/Elementor widgets that are guaranteed to work with ajax. Or disable ajax in customizer -> general settings. You can also keep the ajax on and add the page containing the elements as custom menu link therefore bypassing ajax.


    Thank you.

    Clapat Support

    https://www.clapat.com/

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