Comments James Brandwood started the conversationMarch 15, 2024 at 3:05pmPressing back on mobile takes you to blank page that does not load. 2,075Support repliedMarch 18, 2024 at 7:44pmHello James, we responded to your other ticket, closing this one.Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudioMarcel repliedMarch 10, 2025 at 11:50amI have the same problem, where can I find the other ticket with the solution? 2,075Support repliedMarch 10, 2025 at 3:58pmHello Marcel, try adding in FirstLoad() function, /js/scripts.js file the following code window.addEventListener( "pageshow", function ( event ) { var historyTraversal = event.persisted || ( typeof window.performance != "undefined" && window.performance.navigation.type === 2 ); if( historyTraversal ) { // Handle page restore. window.location.reload(); } }); hard refresh the content (Ctrl+F5) before testing. if the problem still persists plz send us wp admin access with full rights using Appearance -> EditorThank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudioMarcel repliedMarch 10, 2025 at 5:23pmThank you for the quick response! Unfortunately I didn’t notice that I made a comment regarding the Cubez Theme. I’m using the Montoya theme but I have the same problem. When I use the browser back button on mobile devices I end up on a blank page. I can't find a FirstLoad() function in Montoya Theme’s scripts.js file. There’s only the InitOnFirstLoad() function. Should I add the code there? 2,075Support repliedMarch 10, 2025 at 5:30pmOk, if it is about Montoya, you can add the same code to /js/scripts.js in CustomFunction() https://prnt.sc/bXZ3xWiWgcxk Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio Sign in to reply ...
Pressing back on mobile takes you to blank page that does not load.
Hello James, we responded to your other ticket, closing this one.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
I have the same problem, where can I find the other ticket with the solution?
Hello Marcel,
try adding in FirstLoad() function, /js/scripts.js file the following code
window.addEventListener( "pageshow", function ( event ) {
var historyTraversal = event.persisted || ( typeof window.performance != "undefined" && window.performance.navigation.type === 2 );
if( historyTraversal ) {
// Handle page restore.
window.location.reload();
}
});
hard refresh the content (Ctrl+F5) before testing.
if the problem still persists plz send us wp admin access with full rights using Appearance -> Editor
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Thank you for the quick response!
Unfortunately I didn’t notice that I made a comment regarding the Cubez Theme.
I’m using the Montoya theme but I have the same problem. When I use the browser back button on mobile devices I end up on a blank page.
I can't find a FirstLoad() function in Montoya Theme’s scripts.js file. There’s only the InitOnFirstLoad() function. Should I add the code there?
Ok, if it is about Montoya, you can add the same code to /js/scripts.js in CustomFunction()
https://prnt.sc/bXZ3xWiWgcxk
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio