Comments Grégori started the conversationMarch 7, 2024 at 2:33pmHello, I have bought your theme "Grenada - Creative Ajax Portfolio Showcase Slider Theme" on Themeforest.net, but there is no Installable WordPress file available when downloading. Could you please create or share it to ease the theme upload into WP ? Thanks a lot, Greg 1,972Support repliedMarch 7, 2024 at 6:33pmHello Grégori,it looks like you did not buy the WordPress theme, but the HTML template:https://themeforest.net/item/grenada-creative-ajax-portfolio-showcase-slider-template/22576532this is the link WordPress themehttps://themeforest.net/item/grenada-creative-ajax-portfolio-showcase-slider-theme/22712618Plz try the following- buy the WordPress theme following the link above- submit a refund request for the HTML templatehttps://themeforest.net/refund_requests/new- notify us here with your Envato username so we can approve your requestThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyGrégori repliedMarch 8, 2024 at 12:05pmHi, Indeed... thanks a lot for your reply :) The theme has eventually been purchased and (pretty easily) installed !The username is "ca_avocats" and the refund request has been done a bit earlier.Thanks again for your support,Best regards, Gregori 1,972Support repliedMarch 11, 2024 at 4:57amThank you Grégori we have approved the refund request.We hope you enjoy our theme.Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy Sign in to reply ...
Hello,
I have bought your theme "Grenada - Creative Ajax Portfolio Showcase Slider Theme" on Themeforest.net, but there is no Installable WordPress file available when downloading.
Could you please create or share it to ease the theme upload into WP ?
Thanks a lot,
Greg
Hello Grégori,
it looks like you did not buy the WordPress theme, but the HTML template:
https://themeforest.net/item/grenada-creative-ajax-portfolio-showcase-slider-template/22576532
this is the link WordPress theme
https://themeforest.net/item/grenada-creative-ajax-portfolio-showcase-slider-theme/22712618
Plz try the following
- buy the WordPress theme following the link above
- submit a refund request for the HTML template
https://themeforest.net/refund_requests/new
- notify us here with your Envato username so we can approve your request
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
Indeed... thanks a lot for your reply :)
The theme has eventually been purchased and (pretty easily) installed !
The username is "ca_avocats" and the refund request has been done a bit earlier.
Thanks again for your support,
Best regards,
Gregori
Thank you Grégori we have approved the refund request.
We hope you enjoy our theme.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy