Thank you very much for helping, the footer worked :)
Basically, the other issue I'm talking about it's the numbers slider (1, 2, 3) that appears on mobile version, inside the portfolio pages. I can't understand where are they're coming from, because on editing, there are no blocks.
What is exactly the portfolio page URL (so we can inspect it). We went through couple of them but we could not find the slider you mentioned (on mobile)
The slider are showing on almost every portfolio page. Have seen the printscreen I sent? (The grey sliders with numbers doesn't exist). I'm checking it on a real mobile.
Hello, yes, the site is a bit slow. I ran the site in incognito mode with Network tab opened and here is the result:
https://prnt.sc/gxDZLNx2oOT-
As you can see, there is a quite big png image Foto3_min.png that has approx 9Mb in size and takes quite a lot to download so you need to optimize all images for web and keep them under 1mb if possible?
We use W3 Total Cache plugin to improve the speed of our demo sites.
Avoid minification settings most of our js files are already minified.
Hello,
I would like to know, please, why mobile version has the following bugs:
- Footer it's working wrong
- Portfolio "Photos" that doesn't exist - I already tried to edit the mobile version, but that photos does not appears on editing.
Thank you in advance
Attached files: IMG_0545.PNG
IMG_0546.PNG
IMG_0547.PNG
Hi Carlota,
Regarding the copyright text on mobile, try adding the following in customizer -> additional CSS
@media only screen and (max-width: 767px){
.copyright {
top: 0px;
line-height: 20px;
}
}
Regarding the portfolio images, it's not very clear if you can detail a bit. So from the screenshot a content image slider (?) in your home page (?)
If I go to your home page I see a scrolling panels gallery which I see also in the mobile version:
https://prnt.sc/iP3QNf33ZoWg
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hello,
Thank you very much for helping, the footer worked :)
Basically, the other issue I'm talking about it's the numbers slider (1, 2, 3) that appears on mobile version, inside the portfolio pages. I can't understand where are they're coming from, because on editing, there are no blocks.
Thank you in advance for your help,
Attached files: IMG_0545.PNG
IMG_0547.PNG
Hello Carlota,
What is exactly the portfolio page URL (so we can inspect it). We went through couple of them but we could not find the slider you mentioned (on mobile)
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hello,
The slider are showing on almost every portfolio page. Have seen the printscreen I sent? (The grey sliders with numbers doesn't exist). I'm checking it on a real mobile.
I'll send you some pages:
https://carlotabatalhadesign.com/work/connect-for-ukraine-festival/
https://carlotabatalhadesign.com/work/palacio-conde-dobidos/
Thank you,
Hello Carlota,
Actually I cannot see it - plz see attached the screen recording, I verified also on my Samsung Android
Could it be a matter of caching?
Attached files: chrome_SC11Byq3px.mp4
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hello,
Thanks for the feedback.
I think it isn't a cache problem, because I've already cleaned it and it happens also on another smartphones (I've tested iPhone & Samsung).
Could you please, help me to solve this bug?
Thank you in advance,
Of course we try to solve it except that it is impossible for me to reproduce it
I attach a screenshot of my mobile screen testing this portfolio item:
https://carlotabatalhadesign.com/work/palacio-conde-dobidos/
In any case, if you can send us updated wp admin access in a private comment?
Attached files: Screenshot_20240308_064111_Chrome.jpg
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hello, yes, the site is a bit slow. I ran the site in incognito mode with Network tab opened and here is the result:
https://prnt.sc/gxDZLNx2oOT-
As you can see, there is a quite big png image Foto3_min.png that has approx 9Mb in size and takes quite a lot to download so you need to optimize all images for web and keep them under 1mb if possible?
We use W3 Total Cache plugin to improve the speed of our demo sites.
Avoid minification settings most of our js files are already minified.
So I went to a single portfolio item
https://carlotabatalhadesign.com/work/palacio-conde-dobidos/
and I found the slider you mentioned inside the content
https://prnt.sc/dazT-rxyUv4f
Can you remove it?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy