Hello, I just purchased Montoya thinking it was Wordpress (I was so excited!) however after downloading I realised it was HTML only, am I able to get a refund or otherwise swap over for Manifesto and pay the difference?
We are glad to announce that we have just released the Montoya WordPress theme!
for any of you who purchased the HTML version thinking that it is the WordPress theme, do not worry, there is a relatively easy procedure to replace the product.
Hello, I just purchased Montoya thinking it was Wordpress (I was so excited!) however after downloading I realised it was HTML only, am I able to get a refund or otherwise swap over for Manifesto and pay the difference?
cheers!
Hello Matt,
Sure, we can arrange for a refund. First of all, plz buy the WordPress theme first:
https://themeforest.net/item/manifesto-creative-portfolio-theme/48149521
then submit a refund request for Montoya theme
https://themeforest.net/refund_requests/new
and notify us here so we can approve immediately.
On the other hand did you like Montoya? Something you would like to see in the WordPress version (coming soon)?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi I have the exact same situation and now see you actually have a wordpress version!!! Love the fact you've followed up and provided that.
Is it possible for me to do the same? I purchase wordpress and get a refund for the HTML? Thank you.
Hi there,
We are glad to announce that we have just released the Montoya WordPress theme!
for any of you who purchased the HTML version thinking that it is the WordPress theme, do not worry, there is a relatively easy procedure to replace the product.
First, this is the link to HTML template
https://themeforest.net/item/montoya-creative-portfolio-template/50511291
and this is the link to the WordPress theme:
https://themeforest.net/item/montoya-creative-portfolio-theme/51811310
To replace the product simply buy the WordPress theme and then submit a refund request for the HTML version:
https://themeforest.net/refund_requests/new
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy