The website is displaying an atypical slowness on the mobile version. It takes a fair while to load the first page. Maybe because there are videos it makes sense (although it would be better if it simply loaded the images first and then the videos). The worst part is navigate the website through the menu; clicking on "Art Direction" takes a full minute to open. If i try to get back to home it takes 30 seconds...
I hope this can be fixed somehow, it's kind of a dealbreaker. If I use the same phone with the same web connection to check you live preview of the theme it works perfectly. So it really feels like something is broken.
I had some trouble importing the demo data. Some pages got duplicated and most content didn't render. My about page had only the header and footer text, for example. I have no idea if this is related, but I guess I better mention it...
I'm using elementor, correct. The demo data should be for that.
I've done two portoflio items, added some fonts and added some Aditional CSS. You fixed the video popup (I don't know if that change will stay). If bringing the demo won't mess with that, go ahead! If so, maybe it's more work than it's worth.
We finished setting up the demo data, please verify.
You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them because of the CORS policy.
I replaced all portfolio hero images on your behalf.
I've also enabled the flexbox container in Elementor -> Settings as the demo was created using this container.
The website is displaying an atypical slowness on the mobile version.
It takes a fair while to load the first page. Maybe because there are videos it makes sense (although it would be better if it simply loaded the images first and then the videos).
The worst part is navigate the website through the menu; clicking on "Art Direction" takes a full minute to open. If i try to get back to home it takes 30 seconds...
I hope this can be fixed somehow, it's kind of a dealbreaker. If I use the same phone with the same web connection to check you live preview of the theme it works perfectly. So it really feels like something is broken.
I had some trouble importing the demo data. Some pages got duplicated and most content didn't render. My about page had only the header and footer text, for example. I have no idea if this is related, but I guess I better mention it...
Hello,
I would say you have decent stats
https://prnt.sc/SbJ1xNsmGjTR
of course it can be better and I tried running your site on my mobile without too much delay.
try the following if possible:
- install a cache plugin such as W3 Total Cache
- try to store video files on a CDN
Regarding importing demo data I think you imported it twice, inadvertently
But keep in mind that we can import & setup demo data free of charge
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Ok, sounds good, I was able to login
Now, I can see that you've already created some content (for example 2 portfolio items).
We need to remove the previously imported demo content so we can import again (Elementor? please confirm)
We can keep the two portfolio items, if you like. Media library items will remain untouched.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
I'm using elementor, correct. The demo data should be for that.
I've done two portoflio items, added some fonts and added some Aditional CSS. You fixed the video popup (I don't know if that change will stay). If bringing the demo won't mess with that, go ahead! If so, maybe it's more work than it's worth.
Hi there,
We finished setting up the demo data, please verify.
You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them because of the CORS policy.
I replaced all portfolio hero images on your behalf.
I've also enabled the flexbox container in Elementor -> Settings as the demo was created using this container.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Looks perfect, thank you for your time.