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  Public Ticket #3570812
Problems playing video
Closed

Comments

  •  2
    Luís started the conversation

    Hello,

    I'm trying to embed a video on a portfolio page, but I'm running into some problems. I'm using elementor to make this edits.

    1) If I embed the code into a regular text editor box the video displays well, but I lose the scrolling function if the mouse hovers the video. Which is particularly bad in the theme. Can this be solved?

    2) I tried using your video popup widget, it almost works. The popup appears, just very small and to the left of the screen, such that it's impossible to move or make bigger. Is this an expected behavior?

    Thanks in advance

  •  1,973
    Support replied

    Hello Luís

    We are currently preparing an update that's fixing the issue with our youtube & vimeo popup

    you can send us wp admin access in a private comment with full rights using Appearance -> Theme File Editor to make the changes before that, if you like.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Luís replied privately
  •  1,973
    Support replied

    Hello, we fixed that.

    https://santosmonica.com/test-video-popup/

    Plz hard refresh the page (Ctrl+F5) before testing

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  2
    Luís replied

    The popup is working perfectly, thanks.