Comments Manuel started the conversationJanuary 22, 2024 at 8:56pmHi, on that page I set up the video in the Hero section and it's not playing, would love some helpAttached files: Screenshot 2024-01-22 at 16.54.52.png 1,974Support repliedJanuary 23, 2024 at 9:05amHi Manuel,it should play if you assign a hero imagehttps://prnt.sc/EPLdMuZ0QusTTested in Chrome and can you prepare an .mp4 version of the video and paste it to the mp4 video field?Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy Sign in to reply ...
Attached files: Screenshot 2024-01-22 at 16.54.52.png
Hi Manuel,
it should play if you assign a hero image
https://prnt.sc/EPLdMuZ0QusT
Tested in Chrome and can you prepare an .mp4 version of the video and paste it to the mp4 video field?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy