Comments Manuel started the conversationJanuary 22, 2024 at 8:56pmHi, on that page I set up the video in the Hero section and it's not playing, would love some helpAttached files: Screenshot 2024-01-22 at 16.54.52.png 2,006Support repliedJanuary 23, 2024 at 9:05amHi Manuel,it should play if you assign a hero imagehttps://prnt.sc/EPLdMuZ0QusTTested in Chrome and can you prepare an .mp4 version of the video and paste it to the mp4 video field?Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio Sign in to reply ...
Attached files: Screenshot 2024-01-22 at 16.54.52.png
Hi Manuel,
it should play if you assign a hero image
https://prnt.sc/EPLdMuZ0QusT
Tested in Chrome and can you prepare an .mp4 version of the video and paste it to the mp4 video field?
Thank you.
Clapat Support
Review Envato Item Support Policy
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https://www.clapat.com/
https://www.facebook.com/clapat.ro
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https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio