Okay
  Public Ticket #355838
Portfolio Problem
Closed

Comments

  • Howard started the conversation

    I am having problems with creating the portfolio on this page. When I set a feature image, I don't see the ability to add other feature images that you have in your documentation. Even when I add another image , it does not show up when I click on the image on my page. Please advise on how to get the portfolio to work properly

  • Chris replied

    Hi Hiward, I'm not support but i think I can help with your problem.

    Go to "Appearance" and click on "Theme Options" when that page loads click "Portfolio Options" 

    Under the option "

    Number Of Featured Images For Portfolio Items

    add the number of images you would like to add up to then save. 

    Now go back to your portfolio page and you should see more options to add more images.

  • Howard replied

    I tried that actually before I submitted this ticket and it does not change anything. If I change it to 10, it stays at 1 featured image and if I change it to 50, it still stays at one.

  • Chris replied

    Sorry I was not able to help. I guess until support arrives with assistance the only other option is to turn off all plugins and see if there is a conflict and clear cache. 

    You have probably thought of those too but all I can think of for now. 

    Best of luck. 

  •  1,791
    Support replied

    Make sure you have installed Multiple Post Thumbnails plugin.

    If you still have the same issue, send us wp-admin credentials to have a look

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Howard replied

    It is working now, but how can I get a description to show up on the picture?  If you look now it will work, and I want the first picture to say " made website for xyx"

  •  1,791
    Support replied

    What kind of portfolio types you are using? in fullscreen slider portfolio expander you can see an info icon which displays the title of the image.

    the title of the image you can modify it in Media Gallery / Edit item

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Howard replied

    I am using Image popup which seems to the only one that works.  Is there a way to have the images in the portfolio link to the certain website that I am showing?

    Also, I have video clips that I want to use on my portfolio, but they are not on youtube. Instead I just have the .mp4 files. How can I get these to show on the portfolio? I When I do full screen slider, the page slide downs but nothing shows up

  •  1,791
    Support replied

    what is the site url can you provide wp admin credentials in a private comment?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Howard replied privately
  • Howard replied

    Just sent it. It is imperative that I can at least get the video to work and have the images link to the website it pertains to. I can live without the descriptions on the images

  •  1,791
    Support replied

    Hi,

    I enabled portfolio expander for  'The Berger Philarmonic' - you just needed to refresh the permalinks in Settings -> Permalinks

    have a look here on how to embed videos in expanders:

    http://clapat.ro/themes/newave-wordpress/

    'Chambre de Notaires' portfolio item

    regarding links from slider images it's custom work I can lit the files you need to modiy once you settle for a portfolio type.

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Howard replied

    How did you enable the portfolio expander?  I want that only for the section that is going to be "video editing" which will have a bunch of videos

  • Howard replied

    Figured the extender problem out.

    i have videos that are on a server but not on a site such as vimeo or youtube, how can I get those to be played on the site or do I have to upload to vimeo or youtube?

  • Howard replied

    All figured out.. I will open a new ticket for when I want to have images link to the site when I am ready

  • Christine replied

    Adding \"Multiple Post Thumbnails plugin\" fixed my issue!

  •  1,791
    Support replied

    OK, great, thanks for sharing the troubleshooting

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy