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  Public Ticket #3551128
URGENT HELP - MY TICKETS ARE OPEN FOR ALREADY 4DAYS
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Comments

  •  19
    Tsang yin started the conversation
    December 28, 2023 at 5:36pm

    Hi, 

    Can someone help me with my tickets? 

    Already 4 days passed and I'm still not being supported. There are quite some errors regarding your template. 

    Please make contact with me or help me out. I'd like to finish my website. 

    Thanks in advance! 

    Kind regards

    Yin

  •  1,973
    Support replied
    December 29, 2023 at 6:05am

    Hi, 

    you have 30+ tickets you've been helped with - and we are commited to help you with the rest.

    We did celebrate Christmas and we are also a small team.

    We will respond your tickets in the next couple of days, as soon we possible can.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  19
    Tsang yin replied
    January 1, 2024 at 4:08pm

    Hi, 

    Thank you! 

    Kr

    Yin