Okay
  Public Ticket #3547677
touch and mouse pointer not responsive
Closed

Comments

  • Samuel started the conversation

    Touch and mouse cursor not responsive above youtube embeded videos, not able to scroll above the youtube embeded videos. please suggest a solution for this issue.


  •  1,973
    Support replied

    Hello Samuel,

    As you well assumed the youtube vide is embedded, therefore it runs in a different iframe (as any other embedded videos)

    The pb with smooth scrolling is that it overrides the normal scrolling and hijacks the scroll events. the iframe does not send the scroll events therefore s scrolling loses track of the cursor.

    it's the same with magic cursor (even though scroll is disabled).

    What we suggest, if possible, is to use the self hosted videos (.mp4 and .webm formats) with Harington video player block/widget


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy