Comments Corey Anderson started the conversationDecember 12, 2023 at 2:20amI can't get support to help and I've waited for four days now and it's costing me time and money. Someone, please let me know how to request a refund. Thanks I hate making these requests public but this is getting out of hand. Attached files: Screenshot 2023-12-11 at 18.19.35.pngCorey Anderson repliedDecember 12, 2023 at 3:05amMy site is glitching and I had to reinstall and of course, the demo is not working. 1,973Support repliedDecember 12, 2023 at 5:43amHello,you can submit a refund request to Envato as all the sales are handled through them.Keep in mind however that 'Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.'https://prnt.sc/WfYasNESV072Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy Sign in to reply ...
I can't get support to help and I've waited for four days now and it's costing me time and money. Someone, please let me know how to request a refund. Thanks
I hate making these requests public but this is getting out of hand.
Attached files: Screenshot 2023-12-11 at 18.19.35.png
My site is glitching and I had to reinstall and of course, the demo is not working.
Hello,
you can submit a refund request to Envato as all the sales are handled through them.
Keep in mind however that 'Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.'
https://prnt.sc/WfYasNESV072
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy