Okay
  Public Ticket #3521549
Link to pages
Closed

Comments

  •  6
    Mickel started the conversation

    I'm experiencing an issue with Safari on both desktop and mobile, as well as with various mobile browsers. Chrome desktop works great! My inquiry pertains to the utilization of the "data-type="page-transition" attribute when linking from one page to another. Specifically, when I incorporate this attribute, the linked page fails to properly load the video player (it doesn't initiate automatically) and other components such as the 'reviews' feature in Elementor Pro. To work around this issue, I've found that omitting the "data-type" attribute altogether and simply linking without it resolves the problem. However, since the theme frequently employs this attribute (for example the menu or bottom page links etc.), I would prefer to continue using it for its excellent page transition effects.

    Could you possibly assist me in resolving this matter?
    Thanks!

    PS: use the link 'Works' on my about page - https://beta.bigpitcher.nl/about

    Attached files:  example button.png

  •  1,973
    Support replied

    Hello Mickel,

    This type of link is being used for AJAX page transitions. Very important, when a page is loaded with ajax header and footer stay the same (the original starting page), the content is loaded in an inner container.

    CSS styles are usually loaded in the header of the page, dynamic js effects in the footer, therefore we cannot guarantee any of the third party elements working w/ AJAX.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  6
    Mickel replied

    Super thanks again for the feedback...
    I did a workaround.