Hi, love the theme. I have a few questions about functionality:
1. Smooth scrolling isn't great on mobile. I can't see a way to alter this for mobile only. Is it possible?
2. Hero videos autoplay on desktop, how can I activate this on mobile too?
3. On a portfolio page, when viewed on mobile, the video player looks like it is just an image. For example when viewing the 'Hotel Room' project on desktop the video player shows a play button on rollover. On mobile however no UI is visible so the user would not know to press to make it play. Can a play button be added on mobile?
4. Is it possible to show the preloader on the homepage only?
5. Is it possible to have an autoplay, looping video in the body of a portfolio page?
1. Smooth scrolling isn't great on mobile. I can't see a way to alter this for mobile only. Is it possible?
Yes, we can do that for you free of charge if you can provide wp admin access with full rights using Appearance -> Theme File Editor
2. Hero videos autoplay on desktop, how can I activate this on mobile too?
Yes, see my answer above
3. On a portfolio page, when viewed on mobile, the video player looks like it is just an image. For example when viewing the 'Hotel Room' project on desktop the video player shows a play button on rollover. On mobile however no UI is visible so the user would not know to press to make it play. Can a play button be added on mobile?
Since on mobile there is no hover there is no cursor displayed (like on desktop, on hover)
4. Is it possible to show the preloader on the homepage only?
Only with custom work
5. Is it possible to have an autoplay, looping video in the body of a portfolio page?
Ok, thanks. How do I send wp admin access privately?
With regards to Question 3 unfortunately this is probably the biggest issue I have. For someone like myself with videos to showcase this could make the theme unusable. With the video player not showing any UI on mobile the user will completely miss that it is a video that can be played with a press. They will just scroll past thinking it is only an image. With the mobile experience being as important (if not more) I literally can't use this video player. Is there a solution or an alternative?
You can send a private comment in this thread. Or I can make this ticket private. Whichever you prefer.
You can use a poster image that has a play button. Alternatively, you can use a different video player instead of the self hosted video player shortcode.
I'm using the parallax panels homepage and was hoping that the change to autoplaying hero videos on mobile would apply here too. Is that possible at all?
Hi, love the theme. I have a few questions about functionality:
1. Smooth scrolling isn't great on mobile. I can't see a way to alter this for mobile only. Is it possible?
2. Hero videos autoplay on desktop, how can I activate this on mobile too?
3. On a portfolio page, when viewed on mobile, the video player looks like it is just an image. For example when viewing the 'Hotel Room' project on desktop the video player shows a play button on rollover. On mobile however no UI is visible so the user would not know to press to make it play. Can a play button be added on mobile?
4. Is it possible to show the preloader on the homepage only?
5. Is it possible to have an autoplay, looping video in the body of a portfolio page?
Thanks!
Hello Neil,
my answers inline, bolded
1. Smooth scrolling isn't great on mobile. I can't see a way to alter this for mobile only. Is it possible?
Yes, we can do that for you free of charge if you can provide wp admin access with full rights using Appearance -> Theme File Editor
2. Hero videos autoplay on desktop, how can I activate this on mobile too?
Yes, see my answer above
3. On a portfolio page, when viewed on mobile, the video player looks like it is just an image. For example when viewing the 'Hotel Room' project on desktop the video player shows a play button on rollover. On mobile however no UI is visible so the user would not know to press to make it play. Can a play button be added on mobile?
Since on mobile there is no hover there is no cursor displayed (like on desktop, on hover)
4. Is it possible to show the preloader on the homepage only?
Only with custom work
5. Is it possible to have an autoplay, looping video in the body of a portfolio page?
Our self-hosted video player shortcode?
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Ok, thanks. How do I send wp admin access privately?
With regards to Question 3 unfortunately this is probably the biggest issue I have. For someone like myself with videos to showcase this could make the theme unusable. With the video player not showing any UI on mobile the user will completely miss that it is a video that can be played with a press. They will just scroll past thinking it is only an image. With the mobile experience being as important (if not more) I literally can't use this video player. Is there a solution or an alternative?
Many thanks!
Hi there,
You can send a private comment in this thread. Or I can make this ticket private. Whichever you prefer.
You can use a poster image that has a play button. Alternatively, you can use a different video player instead of the self hosted video player shortcode.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Thats amazing thanks.
I'm using the parallax panels homepage and was hoping that the change to autoplaying hero videos on mobile would apply here too. Is that possible at all?
Hi Neil,
I think you should refresh your cache before testing (Ctrl+F5)
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Ah yes, great it does auto play on parallax panels.
Would it be possible to have this happen on the portfolio page too? ie Classic Duo
Thanks!
The play stop in that specific template activates on hover It's not possible to have the autoplay there. Not easy to implement.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Ah ok, that makes sense. No worries. Thanks for your help!