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  Public Ticket #3455830
Theme not properly installed
Closed

Comments

  • Flavio Coddou started the conversation

    I am unable to edit using the theme with blocks (like any intuitive wp theme). Not sure how Serano works but with the previous themes I had the pages organized by blocks. The only way I can edit the pages is using the basic editor of WP (see atttached)- I have imported my old site into Serano, but am unable to use it properly and edit using a more intuitive tool. Can you let me know how to reinstall or if it's a matter of plugins or smth like that? Thanks

    Attached files:  Screenshot 2023-09-11 at 13.34.08.png

  •  1,973
    Support replied

    Hello Flavio,

    If you can provide wp admin access in a private comment we can setup demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Just specify the editor of your choice Gutenberg or Elementor.


    Thank you.

    Clapat Support

    https://www.clapat.com/

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