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  Public Ticket #3449608
Error message while using Elementor
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Comments

  • Andreas Bender started the conversation

    While trying to edit a page with ELEMENTOR the attached messages apears.

    Attached files:  Error message while trying to edit with ELEMENTOR.jpg

  •  1,973
    Support replied

    Hello Andreas,

    We decided that some page templates will not display the content entered in the editor. they are showcasing your work and just build the layout automatically based on portfolio items options (hero image, hero title, subtitle, background etc) and the options of the page having this template. These options are not configurable through the editor but in wordpress admin. WordPress platform offers the ability of showing the content entered in the editor by calling a specific function: the_content(). Elementor detects that the function is not called and displays a warning message.

    The reason we decided we ignore the editor content is that unpredictable content entered with Elementor (that is so vast) may break/conflict with our styles and dynamic effects associated with the template.

    if you want to go forward we can show how you enable the editor content in pages, however (as we mentioned) with unpredictable results


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Andreas Bender replied

    Thank you for your answer. Please let me try to modify. I bought a theme for ELEMENTOR, therefore I would like to use it within ELEMENTOR. Thank you. 

  •  1,973
    Support replied

    Hi, which page template exactly.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Andreas Bender replied

    The SERANO Theme

  • Andreas Bender replied

    What`s about giving me the php-code to fill in, then I can decide. I already installed the them for about 10 times and deleted it again. So one two more attempts doesn`t matter. Thank you.

  •  1,973
    Support replied

    Hi there, it's actually a simple change and you can do it inside the child theme. To make things easier what is the Page Template do you want to display the content in?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Andreas Bender replied

    In the showcase gallery and perhaps in the showcase list. Thank you.

  •  1,973
    Support replied

    Hi Andreas

    Use this line 

    <?php the_content(); ?>

    in portfolio-list-page.php line 46

    https://prnt.sc/hcBkWi1cftXm

    and in portfolio-showcase-gallery-page.php line 243

    https://prnt.sc/xCwNBbLpmooa

    showcase gallery was specifically designed to display columns in scroll sync and only that so it extra content may now work, but plz try

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy