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  Public Ticket #3440174
Demo content not loading properly
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Comments

  •  2
    Hitesh started the conversation

    I loaded the demo content through elementor and i can see aall the images in my media library but no image is reflected on the actual demo pages, did i do something wrong while loading the demo content ?

  •  1,973
    Support replied

    Hi there,

    If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from a different domain due to a enforced CORS policy.

    You can change the hero image in portfolio item options and you can find the original demo images there (imported)

    If you still have issues send us wp admin access in a private comment so we can verify.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Hitesh replied privately
  •   Hitesh replied privately
  •  1,973
    Support replied

    Hi there, so I've replaced all hero images with images from your media library, 

    But you still need to replace the demo images scattered throughout content with your own, coming from media library, for example https://prnt.sc/3G6oynSyOyc6

    Browsers are blocking them because of the CORS policy.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  2
    Hitesh replied

    Hey, 

    Thanks for the assistance, will start working on replacing the images. One quick question, why the preloader is not loading like it used to ? is there any specific way to enable it separately ?


  •  1,973
    Support replied

    Hi there,

    I enabled Ajax page transitions in customizer -> general settings so the preloader is visible now

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  2
    Hitesh replied

    Thank you.