Comments Giovanni started the conversationAugust 18, 2023 at 7:11pmError in the videos, they do not play. Can you add vertical videos? The video popup is very small and goes to the side of the screenAttached files: video-screenshot.jpg 1,973Support repliedAugust 21, 2023 at 6:02pmHello Giovanni,just to understand better: you want to have a Serano Video Popup and it's not working?Where exactly is the shortcode, what is the page URL so we can inspect it?While at it, can you send us wp admin access in a private comment?Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy Giovanni replied privately 1,973Support repliedAugust 21, 2023 at 7:08pmHi Giovanni,yes the wp admin is locked here is my public IP address 82.79.160.28I will access it again probably tmrw morningThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy Giovanni replied privately Support replied privately Sign in to reply ...
Error in the videos, they do not play. Can you add vertical videos? The video popup is very small and goes to the side of the screen
Attached files: video-screenshot.jpg
Hello Giovanni,
just to understand better: you want to have a Serano Video Popup and it's not working?
Where exactly is the shortcode, what is the page URL so we can inspect it?
While at it, can you send us wp admin access in a private comment?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi Giovanni,
yes the wp admin is locked here is my public IP addressÂ
82.79.160.28
I will access it again probably tmrw morning
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy