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  Public Ticket #3428248
Demo Theme Not Visible
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Comments

  •  1
    Kristin started the conversation

    Hello!

    I have purchased the Harington theme and uploaded zip file of child and main theme. Currently have the child activated but the demo content with all the themes that I saw with Harington theme aren't visible.

    I tried looking it up within your forum, and looks like I might of needed Elementor which i downloaded the plug in as well. I still don't see the available themes to work with and play around with. 

    Am I missing a step?

  •  1,973
    Support replied

    Hello Kristin,

    As you probably know the import during wizard installation is creating Gutenberg demo content.

    For Elementor, you must install it manually as described in the docs

    http://clapat-themes.com/helpcenter/harington/documentation-harington-getting-started.html?#demo-data-import

    But if you are able to provide wp admin access we can set it up free of charge

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Kristin replied privately
  •  1,973
    Support replied

    Hi there,

    We finished setting up the demo data, please verify.

    You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them because of the CORS policy.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Kristin replied

    Sounds good, thank you so much!

  •  1
    Kristin replied

    Hi, 

    Sorry to ask this, but since you helped you and installed the theme with elemento, I can't seem to be able to add widgets to say the portfolio pages, or modify the copy within the portfolio text. Every time i try to add a widget adds to my homepage which is portfolio random parallax at the very end. Would you be able to guide me in the right direction? 

    Thank you so much!

  •  1,973
    Support replied

    Hello,

    Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and subtitles). The content can be edited as for normal  pages, nothing special about it.

    Some portfolio page templates do not display page content at all. They automatically display in their specific layout the portfolio items and their properties. So if you can give us a specific example of what you cannot change?


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Kristin replied

    Hello!

    Thank you so much for your reply! I should of been more specific but still appreciate the explanation. For example in the attached image, I want to modify the text and play around with it but unable to understand or figure our where I need to go to do so. With elementor, I can't seem to change the text and say if i try to add an image it adds it to the homepage (which I have set it to be the portfolio paralax). Hope this makes sense, everything else is great!

    Thank you!

    Attached files:  Screenshot 2023-08-03 at 7.08.18 AM.png
      Screenshot 2023-08-03 at 7.08.41 AM.png

  •  1
    Kristin replied

    I'll add another screenshot here for example, I added a widget from the list here on the left from elementor under harrington and now unable to remove it. Perhaps is my lack in knowledge on how to navigate and work with it.

    Attached files:  Screenshot 2023-08-03 at 7.13.32 AM.png

  •  1,973
    Support replied

    Hi Kristin,

    If it is about the Portfolio Parallax Panels - some page templates are not editable. As I mentioned in my prev comment,  some page templates do not show the content at all, they automatically display in their specific layout the portfolio items and their properties. 


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Kristin replied

    Sorry for my late reply, didn't get a chance to come here and say that late one day I was able to see the different collumns and widgets and able to add more as well. Not sure if your team did that but thank you nonetheless and thanks for all of the information.

    Very helpful, thanks for your time!