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  Public Ticket #334956
Menu does not display
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  • Thomas started the conversation

    Maybe I this is a stupid question, but I cannot get the main menu to show :-( I followed the instructions in the documentation. I imported the demo and seem to have successfully imported the menu structure (it shows nicely when I use another theme). I also checked the button "Theme Locations - Main Menu" under "Menu Settings".

    I also tried to set the "main menu" (which seems to exist) as the "assigned menu"  under "Menu Locations". For some strange reason it does not seem to save the choice I make and always reverts back to "- Select a Menu -".

    Seriously, could this be an installation problem?  

  •  1,973
    Support replied

    Hi, it might be. So if you followed all the steps but you are unable to set the main menu that usually indicates the theme has not been installed under 'newave-theme' folder (if you us FTP to install)

    check that first

    if you still encounter problems, send us in a private comment your wp admin credentials

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Thomas replied

    Thanks, renaming the folder solved the problem.