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  Public Ticket #3327970
The screen will turn black when I press the browser back after moving to each page from the menu button.
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Comments

  •  6
    Teruaki YANO started the conversation

    Hi ClaPat

    Thank you for your advice as always.

    After opening the site on the mobile phone and moving to each page from the menu button, if I press the browser back, the screen will turn black except for the header and the menu button: the three dots.
    The header and menu button seems to be not operative when the thing happens.
    When I press the browser forward, the screen return to the previous one.
    The same thing seems to happen with another home page using Colega.
    My browser is safari and my phone is iPhone.
    Your theme has no problem on PC.

    What should I do for that the previous screen can be displayed normally even if the browser back is pressed after moving from the menu page to another page?

    Any advice is appreciated.

    Thank you : )

    Teru

  •  1,972
    Support replied

    Hi Teru,

    We can reload the page on mobile when hitting the back browser button to make sure the content is refreshed, how does that sound?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  6
    Teruaki YANO replied

    When I press the browser back, the screen will turn black like in the attached file, and the header and menu button doesn't work.

    If it happens only on my mobile, it is OK.

    Attached files:  image_123986672.JPG

  •  1,972
    Support replied

    Yes, so we can make it that the page always reloads when hit the browser back button on mobile. This way you will see the whole page. We just need to modify a file (/js/scripts.js). Is this okay for you?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  6
    Teruaki YANO replied

    >We just need to modify a file (/js/scripts.js). Is this okay for you?
    Of course : )

    Shall I send you the username and password?

  •   Teruaki YANO replied privately
  •   Support replied privately
  •  6
    Teruaki YANO replied

    Thank you ClaPat.

    The browser back button on my mobile is now beautifully functional as I wished after moving to other pages from the menu button.

    You did another great job again.
    I really admire your work.

    Now my web portfolio is completed.

    When I thought about using the theme, there was hesitant because your company is overseas and I haven't heard of the name of your company(sorry), and I needed to use my second language to operate the theme.
    I think I thought the companies in my home country are more trustworthy.
    However, I have changed my mind because of your great services.

    I'm starting a new career and I'm taking pictures of travelers and families who mostly come from other countries.
    Now I promise I will try to do my best for my work as you did.

    Every tiny good job changes this world into a better place little by little.

    Thank you.

    Teru

  •  1,972
    Support replied

    Hello Teru,

    Our best reward is to see that people are happy with our work. It's hard to compete with big names but we are striving to do our best. We really wish you success in your career, we are very glad that we contributed a little to its foundation and stay close!

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  6
    Teruaki YANO replied

    I have already rated your theme and left a comment on Envato market.
    I followed your Facebook and Twitter accounts.
    What can I do for you something else?

  •  1,972
    Support replied

    Thank you Teruit s more than enough. Come back from time to time and check our portfolio, you may find something that you like.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  6
    Teruaki YANO replied

    OK.
    Send me a mail via my homepage or email address when you come to Japan.
    I will bring you to some spots.

    I always wish you good luck and sincerely pray for peace in Romania.

    Best regard.

    Teru

  •  1,972
    Support replied

    Thank you will do Teru! Yes, let's pray for peace in these troubled times.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy