Okay
  Public Ticket #3307379
Broken Theme
Closed

Comments

  •  2
    Brent started the conversation

    I am not an expert, which is why I purchased a template. Your template is beautiful - my site is not. I would expect the demo to look like the theme looks on ThemeForest - it doesn't. What is white background on ThemeForest is black on the demo. Worse, I can't seem to edit the blocks. I get  "This block contains unexpected or invalid content" for nearly every single block. Text, such as "Projects" is greyed out - I am unable to change it. 

    Please help. We are a startup and desperately need to get a website up and looking gorgeous.

  •  1,973
    Support replied

    Hi Brent,

    If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Since we have demo data for Gutenberg and Elementor plz specify the editor of your choice.

    A clean WordPress install helps in this case.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Brent replied privately
  •   Support replied privately
  •  2
    Brent replied

    https://abod36.com/wp-login.php

    As to the editor, I am ambivalent. Please select the option that balances best results with relative ease of use.

    Thank you

  •  1,973
    Support replied

    Hello Brent 

    in the end we installed Elementor demo data - hope you enjoy the experience.

    You need to replace the images scattered throughout content, some browsers will block images coming from a different domain due to a enforced CORS policy.

    I changed the hero images for ALL portfolio items.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  2
    Brent replied

    Thank you! All good now!