Hi guys! I'm Mauri and I wanted to know why my website looks okay when I'm editing, everything looks perfect but if you open it on a different browser on a incognito window, it looks bad, like unstructured. Home page is okay but when you enter the portfolio or contact, it doesn't look right.
Hi my friends I noticed that the problem still there. When open a page, for example "contact", it doesn´t look right, but if you press F5 and refresh, then it looks correct. I tried this in more than one computer. You have to refresh the page and it works. Do you guys can help me to solve this problem? Thanks in advance!
Or assign a css class to the section and then add the css attributes in customizer -> additional CSS. For example you have one section with padding here
Hi there, we recommend disabling ajax in customizer -> general settings. This way you will not have any problems. You can also keep the preloader disabled
Hi guys! I'm Mauri and I wanted to know why my website looks okay when I'm editing, everything looks perfect but if you open it on a different browser on a incognito window, it looks bad, like unstructured. Home page is okay but when you enter the portfolio or contact, it doesn't look right.
Sorry in advance for my English.
Thank you guys, love your work!
Attached files: 334589279_1398400757659700_8299183028726380198_n.jpg
Hi Mauri,
if you can provide wp admin access in a private comment so we can inspect the backend. Do you prefer Elementor or Gutenberg?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi Mauricio,
The layout looks okay to me if you go straight to the URL or with AJAX from the portfolio grid
https://prnt.sc/NwbWR-EE2xrc
and looks okay also in the Elementor editor:
https://prnt.sc/zqqAVT9_0uTz
Make sure you flush your cache each time you are making a change
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi! Yes, cache was the problem. Thanks a lot for your support!
Hi my friends I noticed that the problem still there. When open a page, for example "contact", it doesn´t look right, but if you press F5 and refresh, then it looks correct. I tried this in more than one computer. You have to refresh the page and it works. Do you guys can help me to solve this problem? Thanks in advance!
Hi Mauricio,
if I go here:
http://mauridavida.com/
I get domain name expired, can you check? Or give us the new URL?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi there,
So you have in contact page several sections with some custom css that is not loaded through AJAX
We suggest you use padding top or bottom defined for section. I cannot send you screenshots because I was not able to login:
https://prnt.sc/MyjwmXr96D60
Or assign a css class to the section and then add the css attributes in customizer -> additional CSS. For example you have one section with padding here
https://prnt.sc/aM-7pGA4Bd7i
In its settings you can assign a CSS class for example .my-custom-padding and then add in customizer -> additional CSS:
.my-custom-padding {
padding: 10% 0% 3% 0%;
}
Or add contact page as custom menu link therefore bypassing AJAX
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi there, we recommend disabling ajax in customizer -> general settings. This way you will not have any problems. You can also keep the preloader disabled
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Yes, that solved the problem! I really appreciate your help guys. Have a great day!
Thank you, same!
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy