We have already moved the website to production but we have several small problems:
When loading the pages: Services or Who are we? the navigation section is displayed in black and should be displayed in white, here is a picture of the configuration and what the web shows.
We can make the loading of the page is only for the home page, the rest should not have animation would be much more agile and would give a better user experience.
When we are in the home (Showcase) to scroll forward and backward shows the texts of both slides, it is a mistake I imagine to make it faster.
1. Do you have any hidden sections in your page content (in Elementor you can hide sections and still keep them in the content)
If yes, can you actually remove them?
2. this is achieved by activating ajax page transitions in customizer -> general settings however we cannot guarantee all the third party plugins will work properly, there fore we recommend using our shortcodes/blocks in this case
3. How can you reproduce this can you send us a video clip with the sequence?
1.- I have already responded to this point in another ticket.
3.- This can be reproduced by scrolling forward and backward quickly, as when the client moves forward and decides he has made a mistake and goes back, attached video:
Regarding the issue with slider titles overlapping, this is caused by the slide transition duration being set to 1000ms, which isn't enough time to display captions with multiple words that have a delay fade-in animation. To solve this, you need to increase the slider speed to at least 1500ms, or even more depending on the length of the captions.
To do this, you'll need to modify the scripts.js file at line 718, where the slider's speed is set to 1000. Simply update the value to the desired speed, save the file, and refresh your website to see the changes take effect.
I hope this helps! Let me know if you have any further questions.
We have already moved the website to production but we have several small problems:
Attached files: Captura de pantalla 2023-02-22 a las 17.26.10.png
Captura de pantalla 2023-02-22 a las 17.26.32.png
Captura de pantalla 2023-02-22 a las 17.35.08.png
Hello Carlos,
1. Do you have any hidden sections in your page content (in Elementor you can hide sections and still keep them in the content)
If yes, can you actually remove them?
2. this is achieved by activating ajax page transitions in customizer -> general settings however we cannot guarantee all the third party plugins will work properly, there fore we recommend using our shortcodes/blocks in this case
3. How can you reproduce this can you send us a video clip with the sequence?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
1.- I have already responded to this point in another ticket.
3.- This can be reproduced by scrolling forward and backward quickly, as when the client moves forward and decides he has made a mistake and goes back, attached video:
https://we.tl/t-FjmNa03kQL
Hi Carlos,
Regarding point #2 I need to involve also our web designer so I escalated the ticket, I appreciate your patience.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hello,
Regarding the issue with slider titles overlapping, this is caused by the slide transition duration being set to 1000ms, which isn't enough time to display captions with multiple words that have a delay fade-in animation. To solve this, you need to increase the slider speed to at least 1500ms, or even more depending on the length of the captions.
To do this, you'll need to modify the scripts.js file at line 718, where the slider's speed is set to 1000. Simply update the value to the desired speed, save the file, and refresh your website to see the changes take effect.
I hope this helps! Let me know if you have any further questions.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy