I have just installed the theme. I really love it, but soon after making just a few changes (actually, I have just used duplicate post plugin to make scratch copies of old portfolio items and started editing them) I'm missing the hero image, You can also see those portfolio items load differently than in demo, it lost a lot of charm!
I'd be really happy if You can help me out and try to find a solution. I'm using JDM.pl server - it's greatly optimized for WordPress, but might be blocking some features as well. I just need a starting point to fix that, unless You know what might be the issue.
I think this is related with missing hero images in portfolio demo items. If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from a different domain due to a enforced CORS policy.
You can change the hero image in portfolio item options and you can find the original demo images there (imported)
If you still have issues send us wp admin access in a private comment so we can verify.
Ok sorry that was simple and covered in the documentation. I'm taking a snapshot of the website and will let You know if the original problem still occurs. Fingers crossed!
Hello,
I have just installed the theme. I really love it, but soon after making just a few changes (actually, I have just used duplicate post plugin to make scratch copies of old portfolio items and started editing them) I'm missing the hero image, You can also see those portfolio items load differently than in demo, it lost a lot of charm!
I'd be really happy if You can help me out and try to find a solution. I'm using JDM.pl server - it's greatly optimized for WordPress, but might be blocking some features as well. I just need a starting point to fix that, unless You know what might be the issue.
Regards
Michael
Hello Michael,
I think this is related with missing hero images in portfolio demo items. If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from a different domain due to a enforced CORS policy.
You can change the hero image in portfolio item options and you can find the original demo images there (imported)
If you still have issues send us wp admin access in a private comment so we can verify.
Thank you.
Clapat Support
Review Envato Item Support Policy
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Hello, if You can take a look now at the website. I have reinstalled the theme but:
1. The click and hold button doesn't work the same way as in the demo.
2. Also, the pages don't load in the same way, it refreshes the browser.
I'm sending You admin data in private.
Ok sorry that was simple and covered in the documentation. I'm taking a snapshot of the website and will let You know if the original problem still occurs. Fingers crossed!
I changed the hero images in portfolio item options (for all portfolio items)
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio