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  Public Ticket #3129255
Javascript issue
Closed

Comments

  • Louise started the conversation

    I love this theme and how it functions. We have had some strange issues though. 

    We installed the Demo as I wanted my site to function as closely to this as possible. I have been carefully changing copy and image files, plus adding video where I need it. 

    It seems however, there's a Javascript issue.

    We've tested the home page and Images should load dynamically but they can't load due to a javascript error. I have attach a screenshot for errors. Can you please ask for support from the theme developer? I think it is a bug and upon request, he should fix it. It happens with one template. All other templates seem working.


    Thank you.


  •  1,973
    Support replied

    Hello,

    Hi,

    If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from a different domain due to a enforced CORS policy.

    You can change the hero image in portfolio item options and you can find the original demo images there (imported)

    If you still have issues send us wp admin access in a private comment so we can verify.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Louise replied privately
  •   Support replied privately
  •   Louise replied privately
  •   Support replied privately
  •   Louise replied privately
  •   Louise replied privately
  •  1,973
    Support replied

    Hi Louise,

    first and foremost, any reasons you are not using the Gutemberg editor? Second, if you opt for the classic editor you could use the text editor instead of visual:

    https://prnt.sc/zZnbWofKfCsw

    this gives you a better view of the code and the image URLs

    The images are not hardcoded you just need to replace them in the code

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy