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  Public Ticket #3003795
Video background
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Comments

  •  1
    Todd Crawshaw started the conversation

    In the description for this Canela theme it states supporting video backgrounds. I've yet to discover how this works. Please provide instructions. Thanks.

  •  1,973
    Support replied

    Hi Todd,

    I actually removed that bit from the product description because it may be misleading.

    https://themeforest.net/item/canela-creative-portfolio-theme/28589813

     You can add full width self hosted videos in the page or portfolio page content however the wegl slider does not support video slides therefore hero sections don't.

    You can ask a refund request for Canela, not a problem or you can try Rayden or Antro and we can do a swap - whatever you prefer:

    http://clapat-themes.com/wordpress/rayden/

    http://clapat-themes.com/wordpress/antro/

    Rayden has more portfolio page templates you can chose from.

    Let us know if you have any other questions

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Fabrizio replied

    Hi. 

    I try Rayden, but the problem with video in home is the same. 

    It's true, or is possible, use it with a trick?

    I'll buy it if the video play.

    Thanks.

  •  1,973
    Support replied

    Hi there, 

    I assume you are referring to being able to play the videos on mobile?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Fabrizio replied

    Summing up:
    1. Canela does not support videos in the 'hero' section (does it support video autoplay in portfolio pages?)

    2. Rayden: in the home "Liquify Slider" the video autoplay does not work (even in desktop mode)

    I need to proceed with the development and these answers are important for the choice of the theme.

    Thank you!

  •  1,973
    Support replied

    Hi Fabrizio,

    1. Canela does not support videos in the 'hero' section (does it support video autoplay in portfolio pages?)

    This is correct

    2. Rayden: in the home "Liquify Slider" the video autoplay does not work (even in desktop mode)

    The liquify Slider is a WebGL based slider. Since the images are displayed on a WebGL canvas videos are not included in this specific page template

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy