Hi there, try using a youtube link instead of vimeo

if the problem still persists send us wp admin access in a private comment so we can have a look

Hi,

first of all you can change the type of the home section (top section in the one pager) in Appearance -> theme options

https://prnt.sc/26dwfa5

By selecting 'Full Screen Video Background' you are able to paste the youtube video URL there

To hide the video overlay grid you can specify

#home .pattern {
    background: none;
}

to hide the white button you can specify

#home-center .newave-button {
    display: none;
}

in customizer -> additional CSS

Hi there,

I'm trying to respond your ticket here (company policy does not allow video chats or messenger or other means of communications with our clients):

Can you add a logo or text on top of the video header ?

You can add text elements on top of the video header if you like: a text slider, bulleted words and/or a button with a link

https://prnt.sc/26erhxt

you can configure those in Appearance -> Theme options -> Home options

Why is the "revista" page right below the home page, but the "noticias" one isnt, where or what is the criteria to show a page below home or not, and where to edit that, because i cant seem to find it anywhere

The Main Menu (Appearance -> Menus) dictates which pages are included in the one page and in which order

for a section to appear in the one page you need to add it in the Main Menu to the position you want to appear

then in page-section options you must set 'This page is a section' to Yes and set the section type

why is there a black background that i cant seem to find anywhere in this "revista" page, its there from editing the social page from the demo.

See above. This page section is configured a parallax section. The parallax section requires an image background which in this case is a placeholder image coming from our demo site

https://prnt.sc/26ervuc

Hello,

Minimize/colapse the other page-section types options panel and you will be able to see the parallax section options

if the problem still persists plz send us wp admin access and the name of the page-section in question

Can you create a private new ticket and provide wp admin access? This ticket has been created by someone else.