Working on my website I don't understand why pictures on the homepage doesn't display with an iPhone. On desktop it works, same on an Android device, but instead of the picture on iPhone, I have a black screen. Attached a screen with what I see on desktop, and what I see with an iPhone.
Hello,
Working on my website I don't understand why pictures on the homepage doesn't display with an iPhone. On desktop it works, same on an Android device, but instead of the picture on iPhone, I have a black screen. Attached a screen with what I see on desktop, and what I see with an iPhone.
Could you please help ?
Regards,
Helene
Hello Helene,
on iPhone can you tell which browser you are using for testing? Also, have you cleared all your cache? Have you tested in incognito mode?
Thank you.
Clapat Support
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Hello,
Thanks a lot for your answer.
The issue was with safari, but also with the messenger integrated browser.
I tested in incognito mode, and same issue.
I tested again this morning, and it works. No idea why, so I guess a cache issue.
Thanks for your support !
Ok Helene, glad it works now.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio