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  Public Ticket #2915508
Hosting Video for Hero Upload
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Comments

  •  1
    Jamal started the conversation

    Hello! I'm trying to upload hosted video as a hero video to my portfolio. I'm currently using streamable.com to host. I've seen the previous post about staying away from using Youtube and Vimeo. Just looking for a bit of direction here. It would also be helpful if you could upload the sample footage the way the site is currently built. I'm ok with losing the content that is currently on my website. 


    Looking forward to getting your help.

  •  1,974
    Support replied

    Hi Jamal,

    It's fairly easy I would say, all you need are direct links to your video files. Youtube and vimeo don't work with <video> tag because the streaming is through their players.

    a direct link would look like http://URL_PF_THE_SEVER/your-filename.mp4

    Once you have the file online you can paste the URL in portfolio item's hero video options


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Jamal replied

    Thanks support team! 

    Still not having any luck on my end. Take a look at the attached screenshots. The first screen shot shows where my video is hosted as well as the name of the video. The second and third screen grabs show how I saved the URL in the Wordpress theme options. Unfortunately, none of these options are working for me.

    What exactly am I doing wrong?

  •  1,974
    Support replied

    Hello Jamal,

    the video is not self hosted on streamable - similar to youtube and video

    https://prnt.sc/1zmuse6

    You need direct links to vide o files, I suggest an experiment: upload the file to your media library and then copy the link and paste it to the video options.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Jamal replied

    Thanks for your help! That ended up working.