Okay
  Public Ticket #2863286
Passwort protected site
Closed

Comments

  • Leon Grüner started the conversation

    Hello dear support team

    I can't find on my website the page :
    https://fredericleon.de/kommerzielle-arbeiten/

    not password protected. This does not work when the template setting is set to "PortfolioTemplate". 
    I need to password protect this page due to commercial work. 

    what is the reason and how can I password protect this page?

    Cheers 

  •  1,973
    Support replied

    Hi Leon,

    if I go to the address you provided I see that the page is protected:

    https://prnt.sc/1r1zj0g

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Leon Grüner replied

    Sorry I left the general password protection on.
    Now the whole page is accessible without password. I would like to password protect this page individually that unfortunately does not work all other pages and the entire WordPress environment I can password protect.

    https://fredericleon.de/kommerzielle-arbeiten/

    The goal of the whole thing is to protect the specified page with a password, including all portfolio postings that are on this page. So I can achieve that some references are publicly accessible and some are protected with a password.


    Is there any chance to solve the problem before the weekend?

  •  1,973
    Support replied

    Hi Leon, we try our best to cover the weekends as well. If possible, send us wp admin access in a private comment so we can have a look.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Leon Grüner replied privately
  •  1,973
    Support replied

    Hello Leon,

    tried

    https://fredericleon.de/wp-login.php

    #schönereferenzendusiehst#

    zkx73KV8bbJa2yWW

    however I'm getting an error:

    https://prnt.sc/1resoyn

    Can you check what's wrong?


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Leon Grüner replied privately
  •   Support replied privately
  • Leon Grüner replied

    Hey,

    Would like to password protect the page - Kommerzielle Arbeiten 
    For this purpose, projects must also be password protected on the page.

    That means I should be able to select projects, password them and display them on the site. Now the main problem is that the general page simply cannot be protected with a password. Whenever the page shows the setting Portfolio Theme. 

    Why can't I password protect this page. It looks like the theme overrides the general WordPress setting


  •  1,973
    Support replied

    Hello Leon,

    ok I want to make a few things clear so you can make the right decision:

    - yes, the portfolio templates (creative grid, vertical list) are NOT password protected, however we allow password protection at the portfolio project level - so you can password protect the projects while listing them in the portfolio pages. We can password protect the portfolio page templates as well, if you want

    - when a page is password protected it still displays the hero section (top section) and page navigation (if set for that specific page) - we can simply hide everything in portfolio grid pages such as Kommerzielle Arbeiten - if you want

    Let us know

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy