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  Public Ticket #2851971
Elementor plugin
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Comments

  •  2
    Pim van der Vossen started the conversation
    August 18, 2021 at 2:07pm

    Hi There!

    We have some troubles with the Elementor plugin. As soon as it is activated it breaks some of the pages (seems to be mainly css issues).

    When I deactivate the plugin the pages work correctly.

    Tried differente PHP versions (above 7.0), this didn't fix it.


    Hopefully you guys know a solution,


    With kind regards,


    Pim


  •  1,973
    Support replied
    August 18, 2021 at 4:11pm

    Hi Pim,

    two questions:

    - which type of content did you import? Elementor, Gutenberg, WPBakery

    - is it possible to send us wp admin access in a private comment so we can try it ourselves?

    Also, I can see that some images are missing because the source (our demo site) is missing SSL certificate

    https://prnt.sc/1qah7r5

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Pim van der Vossen replied privately
  •   Support replied privately
  •  2
    Pim van der Vossen replied
    August 19, 2021 at 9:29am

    Found the solution. It can be found via 'Elementor -> Settings'. On that page are two checkboxes that do the harm. 

    A free translation: 

    - Turn of the use of standard Elementor colors

    - Turn of the use of Elementor fonts


    After turning those of the theme works fine!


    Offcourse all images are going to be replaced ;).

  •  1,973
    Support replied
    August 19, 2021 at 12:50pm

    Or that! yes, of course

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy