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  Public Ticket #281681
Team Carousel
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Comments

  • Eric started the conversation
    September 13, 2014 at 3:18am

    The Team carousel is not displaying properly on my iPhone5 (Safari) and the left and right arrows are not functional. 

    Is there a way to disable the "arrowing" functionality and just have each team member list item wrap in a mobile browser view?

    Are there any other work arounds for this?

    Thanks,

    Eric

  •  1,973
    Support replied
    September 26, 2014 at 12:29pm

    Hi Eric, the team members carousel may not work because you have more than one instance in the main page causing initialization issues.

    You can however add a team carousel and then the other one can be the normal team set (as a workaround).

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Eric replied
    September 28, 2014 at 10:12pm

    Hello,

    What is the "normal team set"? Is that a separate short-code?

    Where can I find a list of short-codes?  I don't see the short-code button (see screenshot)

    Thanks,

    Eric

  •  1,973
    Support replied
    September 29, 2014 at 6:22pm

    Hi Eric,

    What's the theme version?

    in case you do not wish to upgrade, here the shortcode as seen in our demo(s)

    [team][team_member name="Michael Broad" title="CEO Founder" picture="http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images/team1.png" fx_effect="fade-from-left" social_link1="facebook" social_link1_url="https://www.facebook.com/" social_link2="twitter" social_link2_url="https://www.twitter.com/" social_link3="google" social_link3_url="https://plus.google.com/"]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin consequat sollicitudin cursus.[/team_member][team_member name="Amanda White" title="Web Designer" picture="http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images/team2.png" fx_effect="none" social_link1="facebook" social_link1_url="https://www.facebook.com/" social_link2="twitter" social_link2_url="https://www.twitter.com/" social_link3="google" social_link3_url="https://plus.google.com/"]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin consequat sollicitudin cursus.[/team_member][team_member name="Martin Lawrence" title="Developer" picture="http://clapat.ro/themes/newave-wordpress/wp-content/themes/newave-theme/images/team3.png" fx_effect="fade-from-right" social_link1="facebook" social_link1_url="https://www.facebook.com/" social_link2="twitter" social_link2_url="https://www.twitter.com/" social_link3="facebook" social_link3_url="https://plus.google.com/"]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin consequat sollicitudin cursus.[/team_member][/team]

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Eric replied
    September 29, 2014 at 8:57pm

    Hello, 

    I'm running v1.2.1 currently.

    In order to update to the latest (I believe it's 1.3) do I need to purchase a new license and install that theme over the 1.2.1 version?

    Thanks,

    Eric

  •  1,973
    Support replied
    September 30, 2014 at 11:17am

    Hi Eric,

    No, you need to buy a new license ONLY if you start a new project using newave

    Otherwise the upgrades are free (just re-download from envato, the latest version is posted there)

    In 1.3 we added a fix for >WP 3.9 shortcode menu item issue

    Thanks 

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy