I just purchased (on envato market) your theme and I just DON'T understand where to change the pictures of the landing pages.
I mean I bought your theme just for that : on your demo, there is a picture full screen when arriving on the site, and then on clicking on "next slide" there is another, etc. And THAT's what I like. Or I can't figure out where to change the pictures, where, how to put it full screen, etc. I just read your documentations and I don't find any info about this. Can you help me ?
Configuring the showcase slider is very simple: you create portfolio items under admin -> portfolio and then you change the hero image and hero caption(s) in portfolio item options
They will be reflected in all portfolio page templates. There are several page templates among which you will find the showcase slider. So you just have to change the page template in page attributes.
Thanks for your answer. I figured it out all by myself this week-end but I don't have good news for you : It's still does not work. None of your demo images is showed and when I upload my pictures in Hero, it does not work for "fullscreen slider" too. But it does work for "parallax slider". Which is weird. Second bad news : it's not 100% responsive : when I use my smartphone vertically, i see what I see on my Pc, it's perfect, but when I turn my phone horizontal : both the hero pictures and hero caption text disappear and it's all black. Can you help me ? Do you have an anwser for this ? I am considerating getting refund and change theme. I can give you access to my wordpress if you want so you can check it out by yourself. By the way I am using wordpress 5.6.3
1. The reason why our demo images don't show on your site it's because our demo site does not run on https so you would have an invalid certificate error
You should replace the hero images for ALL portfolio items with your own of, if you import the demo data, you can use the ones from media library
2. If I get your issue right: there is a reason we have the mobile landscape view rotating image which indicates the best preview is portrait. the top and bottom bars will cover much of the content which has a smaller height anyway in landscape view.
to enable landscape however add this to customizer -> additional CSS
@media only screen and (min-device-width : 375px) and (max-device-width : 667px) and (orientation : landscape) {
#rotate-device {
display:block;
}
}
3. our demo runs on WordPress 5.7.1 - the latest - you can send us wp admin access to check what's wrong with your installation
of course in order to save your time and ours as well, you can ask for a refund here:
Regarding fullscreen slider that employs a different technology - WebGL:
I you import demo data, try replacing ALL hero demo images with ones coming from your own domain, on some sites the webgl will complain about images coming from a different domain due to a enforced CORS policy. Otherwise the fullscreen slider won't work at all.
Hello, it seems to work now, even on my smartphone. Thank you so much for your patience, understanding and support. It is a great theme and i would be really disappointed not to have it for my website. Thank you !
Yes of course, I have sent an e-mail to envato to edit my review because it was rude of me. My apologize, I was upset. I hope they will allow me to edit it really soon (apparently we can't edit it once it's published. It's lame). By the way : I am not developer at all, that's why I did not understand a lot of what you said and what was wrong on the theme ^^
Hello !
I just purchased (on envato market) your theme and I just DON'T understand where to change the pictures of the landing pages.
I mean I bought your theme just for that : on your demo, there is a picture full screen when arriving on the site, and then on clicking on "next slide" there is another, etc. And THAT's what I like. Or I can't figure out where to change the pictures, where, how to put it full screen, etc. I just read your documentations and I don't find any info about this. Can you help me ?
Hello Mathieu
Configuring the showcase slider is very simple: you create portfolio items under admin -> portfolio and then you change the hero image and hero caption(s) in portfolio item options
They will be reflected in all portfolio page templates. There are several page templates among which you will find the showcase slider. So you just have to change the page template in page attributes.
https://prnt.sc/12dqrc9
That's all you need to do.
Thank you.
Clapat Support
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Should you encounter problems, send us wp admin access in a private comment.
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Hi, any news on this?
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Hi,
Thanks for your answer. I figured it out all by myself this week-end but I don't have good news for you : It's still does not work. None of your demo images is showed and when I upload my pictures in Hero, it does not work for "fullscreen slider" too. But it does work for "parallax slider". Which is weird. Second bad news : it's not 100% responsive : when I use my smartphone vertically, i see what I see on my Pc, it's perfect, but when I turn my phone horizontal : both the hero pictures and hero caption text disappear and it's all black. Can you help me ? Do you have an anwser for this ? I am considerating getting refund and change theme. I can give you access to my wordpress if you want so you can check it out by yourself. By the way I am using wordpress 5.6.3
Thanks
I sent you an e-mail on "office" adress
Hello Mathieu,
1. The reason why our demo images don't show on your site it's because our demo site does not run on https so you would have an invalid certificate error
https://prnt.sc/12fdkok
You should replace the hero images for ALL portfolio items with your own of, if you import the demo data, you can use the ones from media library
2. If I get your issue right: there is a reason we have the mobile landscape view rotating image which indicates the best preview is portrait. the top and bottom bars will cover much of the content which has a smaller height anyway in landscape view.
to enable landscape however add this to customizer -> additional CSS
@media only screen and (min-device-width : 375px) and (max-device-width : 667px) and (orientation : landscape) {
#rotate-device {
display:block;
}
}
3. our demo runs on WordPress 5.7.1 - the latest - you can send us wp admin access to check what's wrong with your installation
of course in order to save your time and ours as well, you can ask for a refund here:
https://themeforest.net/refund_requests/new
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
when I upload my pictures in Hero, it does not work for "fullscreen slider" too. But it does work for "parallax slider"
We need to verify this if you provide wp admin access
Thank you.
Clapat Support
Review Envato Item Support Policy
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https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hi Mathieu,
Regarding fullscreen slider that employs a different technology - WebGL:
I you import demo data, try replacing ALL hero demo images with ones coming from your own domain, on some sites the webgl will complain about images coming from a different domain due to a enforced CORS policy. Otherwise the fullscreen slider won't work at all.
https://prnt.sc/12feym7
Which I did and now your images show as well - the last two portfolio items had images coming from our live demo site
https://mathieuphotographe.com/fullscreen-slider/
This is a shortcoming of WebGL and the workaround is to replace all hero images with ones coming from your own domain.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hello, it seems to work now, even on my smartphone. Thank you so much for your patience, understanding and support. It is a great theme and i would be really disappointed not to have it for my website. Thank you !
Yes of course, I have sent an e-mail to envato to edit my review because it was rude of me. My apologize, I was upset. I hope they will allow me to edit it really soon (apparently we can't edit it once it's published. It's lame). By the way : I am not developer at all, that's why I did not understand a lot of what you said and what was wrong on the theme ^^
Totally understandable Mathieu, don't worry about we appreciate it, we hope you enjoy the theme.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio