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  Public Ticket #2743465
Home Page Full Screen Video not working
Closed

Comments

  •  2
    Laurent Ades started the conversation
    April 7, 2021 at 1:54pm

    Hi

    The home page `youTube video in Full Screen stopped working

    Please help

  •   Laurent Ades replied privately
  •  1,973
    Support replied
    April 8, 2021 at 5:11am

    Hello, if you can provide wp admin access in a private comment so we can have look?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Laurent Ades replied privately
  •   Support replied privately
  •   Laurent Ades replied privately
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  •  2
    Laurent Ades replied
    April 10, 2021 at 7:52am

    ok, i eventually found a way to disable miniifcation in plugin

    Video is back but now it is cropped - not full frame - how do i get it back to its full dimension ?

    Thanks

  •  1,973
    Support replied
    April 12, 2021 at 9:13am

    Hello Laurent,

    I think this is a matter of displaying a fullscreen cover image (or video) in the current viewport . This article visually explains the process:

    https://clapat.ticksy.com/article/7379/

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy