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  Public Ticket #2735667
category filter on mixed-portfolio
Closed

Comments

  • Nick Bailey started the conversation
    March 29, 2021 at 7:23pm

    The category filter on the mixed portfolio doesn't seem to be working for me. If I temporarily change to one of the other templates, it filters correctly. Do you know what I'm doing wrong?

  •  1,973
    Support replied
    March 30, 2021 at 6:02am

    Hello Nick,

     is it possible to send us wp admin access in a private comment so we can have a look? there may be a bug we need to fix.

    And the name of the portfolio mixed page

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Nick Bailey replied privately
  •   Support replied privately
  •   Nick Bailey replied privately
  •  1,973
    Support replied
    March 30, 2021 at 10:35am

    Hello Nick,

    We have just released a fix included in version 1.3, thanks for reporting this to us.

    The latest version of the theme is available for download from envato.

    You can remove the theme in the WP dashboard and install the new version.The content and options are not erased between upgrades.

    Backup your theme before to be on the safe side.

    Alternatively, you can unpack and copy via ftp the latest version.

    the folder location is wp-content/themes/

    If you did custom work and modified the theme files, you have the merge the changes.

    Some of our customers are using Envato Market Wordpress plugin

    https://envato.com/market-plugin/

    We do not endorse it it's just an alternative way to keep your themes updated.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Nick Bailey replied
    March 30, 2021 at 5:43pm

    Hi,

    I've just tried installing v1.3 but get the following error message:

    Installing theme from uploaded file: themeforest-UVqbMwfU-hervin-creative-ajax-portfolio-showcase-slider-theme.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    Please could you help me with this?

    Thanks,

    Nick


  •  1,973
    Support replied
    March 30, 2021 at 6:07pm

    Sure try installing the wordpress theme archive and not the main archive which contains demo data and documentation among others.

    if you still have problems plz send us wp admin access.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Nick Bailey replied
    March 30, 2021 at 6:16pm

    Great! That's all working now. I was trying to install the wrong file...

    Filtering works too.  

    Thanks very much for the help!

  •  1,973
    Support replied
    March 30, 2021 at 6:26pm

    Excellent

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy