Comments Nick Bailey started the conversationMarch 29, 2021 at 7:23pmThe category filter on the mixed portfolio doesn't seem to be working for me. If I temporarily change to one of the other templates, it filters correctly. Do you know what I'm doing wrong? 2,006Support repliedMarch 30, 2021 at 6:02amHello Nick, is it possible to send us wp admin access in a private comment so we can have a look? there may be a bug we need to fix.And the name of the portfolio mixed pageThank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio Nick Bailey replied privately Support replied privately Nick Bailey replied privately 2,006Support repliedMarch 30, 2021 at 10:35amHello Nick,We have just released a fix included in version 1.3, thanks for reporting this to us. The latest version of the theme is available for download from envato. You can remove the theme in the WP dashboard and install the new version.The content and options are not erased between upgrades. Backup your theme before to be on the safe side. Alternatively, you can unpack and copy via ftp the latest version. the folder location is wp-content/themes/ If you did custom work and modified the theme files, you have the merge the changes. Some of our customers are using Envato Market Wordpress plugin https://envato.com/market-plugin/ We do not endorse it it's just an alternative way to keep your themes updated. Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudioNick Bailey repliedMarch 30, 2021 at 5:43pmHi,I've just tried installing v1.3 but get the following error message:Installing theme from uploaded file: themeforest-UVqbMwfU-hervin-creative-ajax-portfolio-showcase-slider-theme.zip Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.Please could you help me with this?Thanks,Nick 2,006Support repliedMarch 30, 2021 at 6:07pmSure try installing the wordpress theme archive and not the main archive which contains demo data and documentation among others.if you still have problems plz send us wp admin access.Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio1 LikeNick Bailey repliedMarch 30, 2021 at 6:16pmGreat! That's all working now. I was trying to install the wrong file...Filtering works too. Thanks very much for the help! 2,006Support repliedMarch 30, 2021 at 6:26pmExcellentThank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio Sign in to reply ...
The category filter on the mixed portfolio doesn't seem to be working for me. If I temporarily change to one of the other templates, it filters correctly. Do you know what I'm doing wrong?
Hello Nick,
is it possible to send us wp admin access in a private comment so we can have a look? there may be a bug we need to fix.
And the name of the portfolio mixed page
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hello Nick,
We have just released a fix included in version 1.3, thanks for reporting this to us.
The latest version of the theme is available for download from envato.
You can remove the theme in the WP dashboard and install the new version.The content and options are not erased between upgrades.
Backup your theme before to be on the safe side.
Alternatively, you can unpack and copy via ftp the latest version.
the folder location is wp-content/themes/
If you did custom work and modified the theme files, you have the merge the changes.
Some of our customers are using Envato Market Wordpress plugin
https://envato.com/market-plugin/
We do not endorse it it's just an alternative way to keep your themes updated.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hi,
I've just tried installing v1.3 but get the following error message:
Installing theme from uploaded file: themeforest-UVqbMwfU-hervin-creative-ajax-portfolio-showcase-slider-theme.zipUnpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please could you help me with this?
Thanks,
Nick
Sure try installing the wordpress theme archive and not the main archive which contains demo data and documentation among others.
if you still have problems plz send us wp admin access.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Great! That's all working now. I was trying to install the wrong file...
Filtering works too.
Thanks very much for the help!
Excellent
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio