you should make this file downloadable for everyone who has purchased this theme. this is a lot of runaround and i just had to pay another 25 dollars to get this simple problem solved and to get something that i paid for. i bought the theme that was pictured. not a skeleton that doesn't work. the portfolio items are not even showing up at all and producing a 404 error. the text is layered on top of itself. what a disaster.
What i don t understand is why you had to pay additional 25 dollars. We offer theme installation and demo data import for free. To look like the demo. You just need to contact us.
Another thing is that the import file is available in the main archive. Under demo-data/import.xml
thanks for your quick reply. not sure where the main archive is that you are referring to. i do not have any files or folders named demo data nor import.
thanks. i am not able to import the demo data. i'm getting this error message
Import RSS
There has been a critical error on this website. Please check your site admin email inbox for instructions.
this is so much effort and time to get the thing i paid over $50 for to work. i have installed dozens of themes before without such effort. this sucks.
need the demo files so the theme looks like the demo.... just like this guy: https://clapat.ticksy.com/ticket/2562083/
you should make this file downloadable for everyone who has purchased this theme. this is a lot of runaround and i just had to pay another 25 dollars to get this simple problem solved and to get something that i paid for. i bought the theme that was pictured. not a skeleton that doesn't work. the portfolio items are not even showing up at all and producing a 404 error. the text is layered on top of itself. what a disaster.
Hi Amy,
What i don t understand is why you had to pay additional 25 dollars. We offer theme installation and demo data import for free. To look like the demo. You just need to contact us.
Another thing is that the import file is available in the main archive. Under demo-data/import.xml
So it is accessible to any user buying the theme.
Can you provide wp admin acess.?
Thank you.
Clapat Support
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thanks for your quick reply. not sure where the main archive is that you are referring to. i do not have any files or folders named demo data nor import.
you can either download the installable theme zip file or download the main archive containing also the demo data folder.
Thank you.
Clapat Support
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i have already downloaded the install zip file, there are no demo files as i've stated. where do i download the main archive???
Hi, in the Downloads section if you press Download button you will see the option 'All files & documentation'
https://prnt.sc/ytrhcl
So there you will see inside the zip
https://prnt.sc/ytrqd1
Thank you.
Clapat Support
Review Envato Item Support Policy
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https://www.clapat.com/
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thanks. i am not able to import the demo data. i'm getting this error message
Import RSSThere has been a critical error on this website. Please check your site admin email inbox for instructions.
this is so much effort and time to get the thing i paid over $50 for to work. i have installed dozens of themes before without such effort. this sucks.
If you can provide wp admin access in a private comment
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
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https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hello Amy,
All done - if you are planning using Contact Form 7 let me know and I will configure that as well. I noticed you have not installed the plugin.
Thank you.
Clapat Support
Review Envato Item Support Policy
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https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
thank you very much, this is perfect. i appreciate all of your help IMMENSELY!