Hi there, all done except that you need to replace all hero images from Portfolio section (Canela Portfolio section) with ones coming from your own domain, you site is complaining about the images coming from our live demo
Hi, I am still having challenges with the theme. I am unable to edit the existing portfolio, neither am I able to add one. Is it possible you can delete the theme, reinstall and import the data back? Hopefully that will resolve all issues. Thank you.
I've replaced all hero images from all portfolio items with ones coming from your media library (therefore coming from your own domain) otherwise the CORS policy on your site would not allow it.
I am unable to import the XML file that came with my theme. When I try it gives error. Please help.
Hi send us wp admin access in a private comment if possible
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Is there any update please?
This is really poor customer service
Your ticket is being processed
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi there, all done except that you need to replace all hero images from Portfolio section (Canela Portfolio section) with ones coming from your own domain, you site is complaining about the images coming from our live demo
https://prnt.sc/ver2x8
the hero image can be edited in portfolio options:
https://prnt.sc/ver3hh
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi, I am still having challenges with the theme. I am unable to edit the existing portfolio, neither am I able to add one. Is it possible you can delete the theme, reinstall and import the data back? Hopefully that will resolve all issues. Thank you.
Hello Stephen
I am able to edit the portfolio item:
https://prnt.sc/vg5sj2
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
I've replaced all hero images from all portfolio items with ones coming from your media library (therefore coming from your own domain) otherwise the CORS policy on your site would not allow it.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy