I noticed that I recently lost access to general settings. Even when I click on the individual categories (Home Options, Footer Options, Social Links, etc.) nothing happens. The default values of the original theme are also entered. However, my site looks the way I set it up when it was still working.
Is there a way to reset the settings (the button "Options Reset" at the bottom of the page does not work either)?
Thank you for support. I deleted the 2.2 version and replaced it with 2.6, but nothing changed: the general settings are still grey like posted before and my whole site brake down https://www.undercoverdesign.de/ It seems to me the new version is still linking to the old (broken) one.
Can I install it all from the scratch?
Edit: Sorry, it was my fault. My BitDefender firefox plug-in has obviously caused a malfunction. I'm testing if everything works again ...
I noticed that I recently lost access to general settings. Even when I click on the individual categories (Home Options, Footer Options, Social Links, etc.) nothing happens. The default values of the original theme are also entered. However, my site looks the way I set it up when it was still working.
Is there a way to reset the settings (the button "Options Reset" at the bottom of the page does not work either)?
Hi,
if you are running WordPress 5.5.x make sure you are running Newave 2.6
Some guidelines about the upgrade
Hello,I use your wordpress theme but I would like to upgrade to its latest version.
Thank you.
Clapat Support
Review Envato Item Support Policy
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Thank you for support.
I deleted the 2.2 version and replaced it with 2.6, but nothing changed: the general settings are still grey like posted before and my whole site brake down https://www.undercoverdesign.de/
It seems to me the new version is still linking to the old (broken) one.
Can I install it all from the scratch?
Edit: Sorry, it was my fault. My BitDefender firefox plug-in has obviously caused a malfunction. I'm testing if everything works again ...
It appears that you have an optimizer that minifies the files and gives an error in the browser console:
https://prnt.sc/uzzrro
Can you send us wp admin access in a private comment so we can verify the options panel? It may be that you need to hard refresh the backend
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio