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  Public Ticket #2555284
Help with dropdown
Closed

Comments

  • Ricky started the conversation

    Hi guys!

    I need help with something - I am trying to have variation of options for my products, and I am using a plugin to create buttons to choose product options instead of drop down. Every plugin I have tried, I have received the same problem - the buttons will work with plugin but the Colega theme dropdown box is also appearing, how can I disable this dropdown button? I have attached picture of how it looks front end.

    Thanks very much!


  •  1,973
    Support replied

    Hi Ricky

    try disabling AJAX page transitions in Appearance -> Customizer -> General settings

    or at least the page containing the drop down you can add it as custom menu link (this way will load without ajax)

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Ricky replied

    Hi guys,

    I tried without AJAX, but the error still occurs.. is there anything I can delete in FTP files to remove drop down settings??
    Thanks!

  •  1,973
    Support replied

    Hi Ricky,

    if I go to the product page a get a 404 error:

    https://prnt.sc/ur0c8z

    Can you provide the URL of the product page so we can inspect it?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy