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  Public Ticket #2528387
Theme malfunction
Closed

Comments

  • Cesar Obach started the conversation

    Hi,


    I've installed the Theme and loaded the example site. I followed the instructions that lead me to have exactly the same same site I was when purchasing the theme.


    Then, I just edited 5 of the already published portfolio items, only changing: a) Her Image, Video Hero, Hero Caption Title and Hero Caption Subtitle.


    I changed nothing more.


    Now, all of a sudden ( I don't recall if I've changed anything else) when making click on any of the published the portfolio items in the home, it shows me nothing. Please note that I didn't touch the item content.


    Thanks in advance

  • Cesar Obach replied

    Hi,

    I created a fresh installation of Wordpress/DB and then installed the theme following the instructions delivered with it under the "Getting Started" section. Without any additional change, the site still behaves the same: it does not show anything when clicking on a portfolio Title. 

  • Cesar Obach replied

    While I receive an answer from you, I had to change the theme code intercepting the link to the detail page (just preceding the URL with a #) so it does not go to the empty page.

    regards

  •  1,974
    Support replied

    Hello Cesar

    Can you plz but back the code the way it was and send us wp admin access. It looks like there is an error with the page when you try to go there and you can see the error in the browser console.

    Thank you.

    Clapat Support

    https://www.clapat.com/

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