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  Public Ticket #2475120
problem with 360° images
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Comments

  • Leon started the conversation

    hey, im using ipanorama 360 for an 360° image. when i click on a project in my portfolio and the "Load Pages With Ajax" in the general settings is activated, so the page doesnt reload, then the other images appear but the 360° image does not. when i reload the page, the 360° image is displayed and everything works. 

    with disabled "load pages with ajax" the 360° works. how can i get this thing to work without having to reload the page? 


    thank you!

  •  1,973
    Support replied

    Hello Leon,

    Ajax page transitions will load the target page content container within the original page. Since the target page is not loaded normally the <head> and <body> elements will stay the same. This is how we achieve the seamless transitions effect.

    Since a lot of plugins are using javascript initialisation in the head (or the footer) of the page they don't get called in the target page.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Leon replied

    so how can i solve this problem? 

    thank you

  •  1,973
    Support replied

    Hi Leon,

    try disabling ajax in customizer -> general settings

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy