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  Public Ticket #243978
Universal Analytics not working
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Comments

  • cecilia started the conversation
    July 8, 2014 at 11:41pm

    Hello!

    I'm new at this and need help with the Universal Analytics tracking code. 

    I entered my UA-id in the general-settings-tracking-box but even hours after I entered it the Google Analytics says that the tracking-id isn't installed.

    Do I have to enter the whole code on every page as it says on the Google Analytics page or just in the general-settings-box? The whole code or just the id?

    Thanks!

  •  1,973
    Support replied
    July 9, 2014 at 7:03pm

    Hi there,

    You need to copy the whole code in the theme options

    General Settings -> Tracking Code

    This will be inserted in your home page footer

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

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