Comments Mqondisi started the conversationJune 7, 2020 at 2:12pmHi,I purchased my theme and tried to install it in my WP dashboard and i keep receiving a failed to install message below:"Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed."Please advise. 2,008Support repliedJune 7, 2020 at 4:38pmHello, make sure you install the wordress theme zip file and not the entire main archiveif you can provide wp admin access in a private comment we can install the theme for you and install also demo data to have a snapshot of our live demo site.Thank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio Mqondisi replied privately Support replied privately Mqondisi replied privately Support replied privately Mqondisi replied privately 2,008Support repliedJune 10, 2020 at 1:28amOk, all doneThank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudio1 Like Mqondisi replied privately Sign in to reply ...
Hi,
I purchased my theme and tried to install it in my WP dashboard and i keep receiving a failed to install message below:
"Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed."
Please advise.
Hello,
make sure you install the wordress theme zip file and not the entire main archive
if you can provide wp admin access in a private comment we can install the theme for you and install also demo data to have a snapshot of our live demo site.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Ok, all done
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio