Im very unsatisfied with this product and I ask myself if its possible to get the money back. The reasons why Im unsatisfied are this: - The theme is incompatible with almost everything. If you use the Theme, you can not use anything more, not even the most common plugins out there. If I have to choose between Hervin and everything. I choose everything.
- The Support do not offer a real solution. In fact, they do not offer any solutions. They just suggest guidelines, if you are lucky... They need too long for answering easy questions and I have the feeling they do not care. If they do not care, me neither.
I wont be able to write a good review, neither of the product nor of this company.
I have tried... but, look... No answer at all. I do not understand Companys who do not care about losing clients. Refund requested. Thank you very much.
Hello,
Im very unsatisfied with this product and I ask myself if its possible to get the money back.
The reasons why Im unsatisfied are this:
- The theme is incompatible with almost everything. If you use the Theme, you can not use anything more, not even the most common plugins out there. If I have to choose between Hervin and everything. I choose everything.
- The Support do not offer a real solution. In fact, they do not offer any solutions. They just suggest guidelines, if you are lucky... They need too long for answering easy questions and I have the feeling they do not care. If they do not care, me neither.
I wont be able to write a good review, neither of the product nor of this company.
Regards
A.
Hi,
yes, we can offer you a refund - i think you are well within the 14 days from the date of the purchase.
https://themeforest.net/refund_requests/new
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
I have tried... but, look... No answer at all. I do not understand Companys who do not care about losing clients.
Refund requested.
Thank you very much.